This Privacy Policy describes how LabTheory (Uhuru Cosmetics Private Limited) collects, uses, and protects your personal information when you visit or make a purchase from www.labtheory.co
1. Information We Collect
When you visit the Website, we automatically collect certain information about your device, including:
- browser type
- IP address
- time zone
- cookies installed on your device
When you make a purchase or attempt to make a purchase through the Website, we may collect personal information including:
- name
- billing and shipping address
- payment details
- email address
- phone number
This information is referred to as Order Information.
2. How We Use Your Information
We use the information collected to:
- process and deliver orders
- communicate with you regarding purchases
- detect fraud or security risks
- improve our website and services
- provide updates about new products or promotions (with your consent)
3. Legal Basis for Processing Data
In accordance with the Digital Personal Data Protection Act, 2023, we process your data only when:
- it is necessary to fulfill an order
- you provide consent
- it is required for legal or regulatory compliance
4. Sharing of Information
We may share your information with trusted third-party service providers including:
- payment gateways
- logistics and courier partners
- Shopify platform services
- analytics tools
These service providers only access the information necessary to perform their functions.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data (subject to legal requirements)
To exercise these rights, you may contact us at mailus@labtheory.co
7. Cookies
LabTheory uses cookies and similar technologies to improve website functionality and understand how visitors interact with the Website.
Cookies help us:
- remember user preferences
- improve website performance
- analyze visitor behavior
Users can manage or disable cookies through their browser settings. Disabling cookies may affect certain features of the Website.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
If you have questions, concerns, or complaints regarding this Policy or Return, Refund & Cancellation Policy, you may contact:
Happy to chat! Feel free to contact us using our form or chat service.