This is an agreement between you (“You/User”) and Uhuru Cosmetics Private Limited (hereinafter referred to as “LabTheory”, “Company”, “We”, “Our”, or “Us”). These Terms of Use (“Terms”) govern your access to and use of https://labtheory.co/ (“Website”), including the purchase of products through the Website.

By accessing, browsing, or using this Website, you agree to comply with and be bound by these Terms and all applicable policies referenced herein.

1. RIGHT TO MODIFY TERMS

LabTheory reserves the right to revise, update, or modify these Terms at any time without prior notice. Any modifications shall become effective immediately upon being posted on the Website.

Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms. Users are encouraged to periodically review these Terms to remain informed of any updates.

2. CHANGES TO WEBSITE OR CONTENT

We may update, modify, suspend, or discontinue any part of the Website, including content, features, or products, at any time without prior notice.

While we strive to ensure that information on the Website is accurate and up to date, LabTheory does not guarantee that all content will always be free from errors, inaccuracies, or omissions.

3. ELIGIBILITY

By using this Website, you represent that you are at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872.

If you are under 18 years of age, you may use this Website only with the involvement and consent of a parent or legal guardian.

4. USER ACCOUNTS AND REGISTRATION

To access certain services on the Website, you may be required to create an account.

You agree that:

• All information provided during registration is true, accurate, and complete
• You will maintain the confidentiality of your account credentials
• You are responsible for all activities conducted under your account

LabTheory reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

If you suspect unauthorized access to your account, you must notify us immediately through the contact information provided on the Website.

5. ACCEPTABLE USE OF THE WEBSITE

Users agree not to use the Website for any unlawful or prohibited activities.

Prohibited uses include but are not limited to:

• Violating applicable laws or regulations
• Infringing intellectual property rights
• Uploading malicious software or harmful code
• Attempting unauthorized access to Website systems
• Engaging in fraudulent or misleading activities

LabTheory reserves the right to restrict or terminate access for users found engaging in prohibited activities.

6. USER CONTENT

Users may submit reviews, feedback, comments, or other content on the Website (“User Content”).

By submitting User Content, you grant LabTheory a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content for operational and promotional purposes.

You agree that your content:

• Does not violate any laws
• Does not infringe third-party rights
• Is not defamatory, abusive, or misleading

LabTheory reserves the right to remove or edit User Content that violates these Terms.

7. PRODUCT INFORMATION AND DISCLAIMER

LabTheory strives to display product descriptions, images, and information as accurately as possible. However, slight variations in packaging, color, or appearance may occur.

All skincare products available on the Website are intended for cosmetic and personal care purposes only.

The information provided on the Website is not intended to substitute professional medical advice, diagnosis, or treatment.

Users with specific skin conditions, allergies, or medical concerns should consult a qualified healthcare professional before using any product.

8. ORDERS AND ACCEPTANCE

Placing an order on the Website constitutes an offer to purchase products.

LabTheory reserves the right to accept or reject any order for reasons including but not limited to:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Payment authorization issues

Order confirmation does not signify final acceptance of an order. Orders may be cancelled prior to shipment if necessary.

9. PRICING AND AVAILABILITY

All prices listed on the Website are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise specified.

LabTheory reserves the right to modify product prices, offers, and availability at any time without prior notice.

In the event of pricing errors, we reserve the right to cancel or refuse any order placed for the incorrectly priced product.

10. PAYMENT TERMS

The Website supports multiple payment methods including credit cards, debit cards, UPI, digital wallets, net banking, and Cash on Delivery where available.

All online transactions are processed through secure payment gateways compliant with applicable regulatory standards.

LabTheory does not store sensitive payment information such as card numbers.

11. SHIPPING AND DELIVERY

Shipping timelines and delivery estimates are provided for informational purposes only and may vary depending on location, logistics conditions, or external factors.

LabTheory shall not be held liable for delays caused by courier services, natural events, or circumstances beyond reasonable control.

For detailed shipping policies, users may refer to the Shipping Policy available on the Website.

12. CANCELLATION, RETURN AND REFUND POLICY

Orders may be cancelled prior to dispatch subject to applicable terms.

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms an integral part of these Terms.

The policy complies with the Consumer Protection (E-Commerce) Rules, 2020.

13. INTELLECTUAL PROPERTY

All content on the Website including text, images, logos, product designs, graphics, and software is the property of LabTheory or its licensors and is protected under Indian and international intellectual property laws.

Users may not reproduce, distribute, modify, or commercially exploit Website content without prior written consent.

14. THIRD-PARTY LINKS

The Website may contain links to third-party websites for convenience. LabTheory does not control or endorse such websites and shall not be responsible for their content or privacy practices.

Users access third-party links at their own risk.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, LabTheory shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website or products purchased through the Website.

Our total liability in connection with any order shall not exceed the purchase value of the product concerned.

16. INDEMNIFICATION

You agree to indemnify and hold harmless LabTheory, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the Website or violation of these Terms.

17. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023.

By using the Website, you consent to such data practices.

18. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

19. CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact:

Legal Name: Uhuru Cosmetics Private Limited

Business Address:
4th Floor, North Wing, Innov8 R-City, R-City Offices, Lal Bahadur Shastri Marg, Ghatkopar West, Mumbai, Mumbai Suburban, Maharashtra - 400086, India

Email: mailus@labtheory.co

GST Number: 27AACCU2421N1Z8